Strobert Tree Services: Everything Customers Should Know Before Calling 1‑800‑TREE‑SERVICE

When it comes to managing trees on residential and commercial properties, the decisions made today can affect safety, appearance, and value for years to come. For more than 25 years, Strobert Tree Services has been one of the best known names in professional tree care in Delaware and Pennsylvania. Before contacting them at 1‑800‑TREE‑SERVICE, it helps to understand who they are, what they offer, and what customers can expect.

Who Is Strobert Tree Services?

Strobert Tree Services is a professional tree care provider offering:

• Tree removal, including hazardous and storm-damaged trees
• Tree pruning and trimming for health, safety, and appearance
• Emergency tree services after storms or sudden damage
• Stump grinding and removal
• Tree health and preservation, including issues related to disease, pests, and structure

Over the last quarter-century, the company has grown from a local operation into a familiar regional brand. Many motorists recognize Strobert from its “50 Shades of Green” billboards visible along major routes in Delaware and Pennsylvania. Beyond that public presence, the tree service located in Wilmington, DE has been involved in a number of high-profile projects, including work at Valley Forge, Interstate‑84 land clearing, Fort Dix remediation, and tree trimming and health care services at the Ed Oliver Golf Course.

Strobert emphasizes safety, adherence to professional arboricultural standards, and clear communication with property owners. A team of certified arborists conducts on-site visits and offers free tree health assessments, giving customers an opportunity to understand the condition of their trees before they decide on any course of action.

When Might It Be Time to Call 1‑800‑TREE‑SERVICE?

Tree problems are not always obvious until they become urgent. Property owners often seek help from Strobert Tree Services when they notice:

• Leaning or unstable trees
  
  
  • A tree that appears to be leaning more than it used to
  • Soil lifting or cracking around the base of the trunk
• Dead or broken branches
  
  
  • Large dead limbs over a house, driveway, fence, or power lines
  • Branches broken in a storm but still hanging
• Visible decay or structural damage
  
  
  • Mushrooms or fungal growth on the trunk or near the roots
  • Cracks, cavities, or soft, crumbly wood
• Trees too close to structures
  
  
  • Branches contacting a roof, chimney, or siding
  • Roots lifting or damaging sidewalks, driveways, or nearby structures
• Overgrown trees
  
  
  • Excess shade affecting lawns or other landscaping
  • Dense canopies that may limit visibility or security lighting
• Post‑storm situations
  
  
  • Fallen or partially fallen trees
  • Branches on power lines or blocking entrances and driveways

For those unsure whether a situation is hazardous, an on-site inspection—and, in particular, a free assessment from one of Strobert’s certified arborists—can help clarify the level of risk and suggest appropriate options.

What Services Does Strobert Tree Services Offer?

Tree Removal

Some trees are too compromised, poorly located, or structurally unsound to be safely retained. Strobert Tree Services provides removal for:

• Hazardous trees that threaten buildings, vehicles, or people
• Storm-damaged or fallen trees
• Trees in the way of new construction, additions, or landscaping projects

The company draws on experience from large commercial and government projects—such as the Interstate‑84 land clearing and remediation work at Fort Dix—to inform planning and safety procedures, then applies those same principles on residential and smaller commercial jobs. Crews rely on appropriate rigging, cranes where necessary, and specialized equipment to limit damage to surrounding structures and landscapes.

Tree Trimming & Pruning

Routine, professional pruning can improve both the safety and appearance of trees. This work typically focuses on:

• Removing weak, dead, or crossing branches
• Improving airflow and light penetration through the canopy
• Shaping tree structure and raising low branches where needed

Strobert follows industry standards intended to avoid over‑pruning or topping, a practice generally considered harmful to long‑term tree health. Their work at sites like the Ed Oliver Golf Course—where trees must balance aesthetics, playability, and longevity—offers some indication of how they approach trimming on private properties.

Emergency Tree Service

Storms and unexpected failures can create urgent hazards. In emergency situations, Strobert Tree Services may be called to:

• Remove or secure trees from roofs, driveways, and other structures
• Stabilize dangerous hanging limbs
• Coordinate with insurance adjusters when documentation is required

With decades of experience responding to severe weather events in Delaware and Pennsylvania, the company is familiar with the need to prioritize safety, restore access, and communicate clearly with stressed property owners.

Stump Grinding & Removal

Tree removal often leaves behind stumps that can:

• Attract pests
• Interfere with mowing and landscaping
• Create tripping hazards

Strobert offers stump grinding to lower the stump below ground level, allowing for replanting of grass, new landscaping, or simply a cleaner appearance.

Tree Health & Risk Assessment

Not all problematic trees need to be removed. Many can be treated, pruned, or monitored over time. In this area, Strobert Tree Services:

• Checks for signs of disease, insect activity, and structural weakness
• Assesses the likelihood of failure under normal and storm conditions
• Recommends pruning, cabling and bracing, ongoing monitoring, or removal when appropriate

These evaluations are conducted by certified arborists, who also provide free tree health assessments. For many property owners, that means the initial visit is as much about understanding the long‑term outlook for their trees as it is about receiving a price quote.

What to Have Ready Before Calling 1‑800‑TREE‑SERVICE

Being prepared can make the first phone call or online inquiry more efficient. It can help to have the following details on hand:

Contact and Property Information

• Name and the best phone number or email for follow‑up
• Property address, along with any gate codes or special access instructions
• Whether the caller is the owner, tenant, or property manager

A Clear Description of the Issue

• The number of trees involved
• Visible problems (leaning, dead branches, fungus, damage, etc.)
• The tree’s location relative to the house, driveway, power lines, or neighboring properties

For emergencies, it is useful to describe:

• What has already happened (for example, a tree on a roof or blocking a driveway)
• Any immediate safety concerns (such as downed lines or blocked exits)

Goals and Priorities

Different customers have different priorities. Before calling, it may help to consider:

• Whether the primary concern is safety, appearance, or preservation of specific trees
• How flexible the budget is and whether multiple options would be useful
• Any long‑term plans for the property that may affect tree decisions

Clarifying these points in advance can help Strobert tailor recommendations to each situation.

What to Expect During an On‑Site Estimate

In most cases, Strobert Tree Services will schedule an in‑person visit before providing a detailed estimate. During that visit, property owners can generally expect:

On‑Site Inspection

A tree care professional will walk the property, look closely at the trees in question, and point out any additional concerns that may not have been noticed.

Explanation of Options

The representative typically explains:

• Which trees can be safely retained with proper pruning
• Which trees pose a higher level of risk and why
• Different levels of service, from basic safety pruning to more comprehensive work

Transparent Pricing

Customers are usually given a written estimate that outlines:

• The specific work to be completed
• How debris will be handled (for example, chipped on‑site, hauled away, or left as firewood)
• The total cost, including specialized equipment such as cranes, if needed

Scheduling Details

Property owners are generally informed about:

• The anticipated duration of the job
• Whether anyone needs to be home
• Preparations requested in advance, such as moving vehicles or securing pets

Strobert Tree Services Reviews and Reputation

For many property owners, online reviews and word‑of‑mouth recommendations play a major role in choosing a tree care company. In Strobert Tree Services’ case, its reputation has been shaped over more than 25 years of work across Delaware and Pennsylvania, from routine residential pruning to high‑profile commercial and institutional projects.

While individual experiences can vary, customer feedback about Strobert Tree Services often touches on a few recurring themes:

• Professionalism and communication
   Reviewers frequently comment on how clearly the company explains proposed work, timelines, and pricing. For homeowners unfamiliar with tree care, this kind of upfront communication can make complex jobs feel more manageable.
  
  
• Safety and care on site
   Many reviews highlight how the crews handle challenging removals near homes, driveways, or utilities, as well as the steps they take to protect lawns, driveways, and landscaping. Given the company’s involvement in large projects such as Valley Forge and Fort Dix remediation, some customers say they feel more comfortable with Strobert on technically demanding jobs.
  
  
• Clean‑up and attention to detail
   A common point in positive reviews is the condition of the property once the work is finished. Customers note whether branches are chipped, logs are handled as agreed, and work areas are raked or blown clean.
  
  
• Responsiveness in emergencies
   After major storms, reviews often focus on how quickly Strobert responds, how they prioritize the most hazardous situations, and how they coordinate with insurance adjusters when documentation is needed.
  
  

Potential customers reading reviews of a tree service in Wilmington, DE, also pay attention to how Strobert responds to criticism. In many cases, prospective clients look not only at overall ratings but at how the company handles questions, clarifies misunderstandings, or addresses complaints. That interaction can be an indicator of how communicative and accountable a provider may be once work is underway.

Because reviews can change over time, property owners are generally advised to check multiple sources (such as Google, Yelp, Facebook, and local business directories), look for patterns across many comments rather than focusing on a single outlier, and consider how recent the feedback is. In combination with the company’s long history and project portfolio, these reviews can provide a fuller picture of what it is like to work with Strobert Tree Services.

Key Questions to Ask Any Tree Service

Whether considering Strobert Tree Services or another provider, there are several standard questions that can help customers evaluate a tree care company:

• Are you licensed and insured?
  
  
  • Do you carry liability insurance and workers’ compensation?
  • Can you provide proof of coverage upon request?
• What safety practices do you follow?
  
  
  • Do crews use appropriate protective gear and established climbing and rigging techniques?
• Who will actually perform the work?
  
  
  • Are they employees or subcontractors?
  • What is the typical experience level of the crew?
• How will you protect my property?
  
  
  • What steps are taken to protect lawns, roofs, fences, and landscaping?
  • How will heavy equipment access be handled, if required?
• What is included in the price?
  
  
  • Is all debris removal included?
  • Is stump grinding part of the estimate or a separate service?

Are any necessary permits or traffic control arrangements included?

Strobert’s long history in the region and its portfolio of high‑visibility projects provide some indication of its ability to manage both routine residential jobs and more complex undertakings.

Why Professional Tree Work Matters

Tree work is widely regarded as a high‑risk trade. Attempting do‑it‑yourself tree removal or pruning—especially near power lines, structures, or public areas—can result in:

• Serious injury or fatalities
• Property damage
• Electrical hazards
• Complications with insurance coverage if something goes wrong

Professional companies like Strobert Tree Services invest in:

• Specialized equipment such as lifts, chippers, rigging systems, and chainsaws
• Training in tree physics, safe cutting techniques, and hazard assessment
• Insurance coverage designed to protect both workers and property owners

For many customers, these factors are central to the decision to hire a professional rather than attempting hazardous work themselves.

Preparing a Property for Tree Work

Once a job is scheduled, a few simple steps can help the work proceed smoothly:

• Move vehicles away from driveways and work zones.
• Unlock gates and clear access paths, including removing outdoor furniture or decorations where needed.
• Keep pets indoors or in a secure area away from noise and equipment.
• Point out any special concerns, such as septic systems, irrigation lines, or fragile landscaping features.

These measures can help crews work more efficiently and reduce the risk of accidental damage.

What to Expect After the Work Is Completed

When a project is finished, customers can typically expect:

• Debris cleanup, with branches chipped and logs removed or stacked as previously agreed
• The work area raked or blown clean, as conditions allow
• Stumps ground, when that service is included in the estimate
• An opportunity, when possible, to walk through the completed work and address any questions

This is often a good time to ask a certified arborist about recommended pruning cycles, inspections, or long‑term care for remaining trees.

Why Many Customers Choose Strobert Tree Services

Property owners often look for three main qualities in a tree care provider: safety, honesty, and reliability. Based on its public track record, Strobert Tree Services positions itself around:

• Professional guidance – Recommendations rooted in arboricultural training and field experience, including input from certified arborists.
• Respect for property – Planning aimed at minimizing disturbance and providing thorough cleanup.
• Responsiveness – The ability to handle both routine maintenance and storm‑related emergencies.

Over more than 25 years, the company has worked with homeowners, businesses, and institutions across Delaware and Pennsylvania—from historically significant locations like Valley Forge to active facilities such as the Ed Oliver Golf Course. For readers evaluating tree-care options, Strobert is one example of a regional provider with both residential and large‑scale project experience.

Considering a Tree Evaluation or Service Call?

For those with concerns about a specific tree or overall tree health on their property, a professional assessment can be a useful first step. Strobert Tree Services can be reached at 1‑800‑TREE‑SERVICE to:

• Arrange a visit from a certified arborist for a complimentary health assessment
• Provide a written estimate for recommended work
• Discuss options that balance safety, appearance, preservation, and budget

While every property is different, understanding available services and what to expect from the process can help owners make more informed decisions about their trees and their landscape as a whole.