If your SASSA SRD R370 payment is delayed, pending, or stopped, you are not alone. In 2026, new system checks by SASSA, Home Affairs, and SARS have caused many suspensions due to unverified details or banking errors.
The Social Relief of Distress (SRD) R370 grant is a monthly payment from the South African Social Security Agency (SASSA). It supports unemployed adults who have no other source of income.
The grant applies to:
To qualify in 2026, your income must not exceed R620 per month, based on bank and government records. This limit is enforced through automated checks with SARS, UIF, and registered banks.
Official policy details are published on www.sassa.gov.za, a government-controlled source.
In 2026, SASSA launched the Integrity Rollout to reduce fraud and payment errors. This system links SRD applications with:
According to SASSA briefings to Parliament, more than 70,000 SRD grants were suspended in early 2026 due to mismatched identity details, unverified bank accounts, or income above the threshold.
Checking your status regularly helps you act before payments are stopped. Below are the accurate SASSA Status Check steps.
Step-by-Step Online Status Check
3. Enter your 13-digit ID number
4. Enter the cell phone number used during application
5. Complete OTP verification sent by SMS
6. View your monthly status result
Possible status results include:
Never use third-party websites. SASSA warns against fraud on its official channels and on www.gov.za.
Some applicants now see “Identity Verification Pending”.
This means SASSA could not confirm your identity using digital records.
How Biometric Verification Works
You must complete facial recognition verification using one of these options:
You need:
Failure to complete this step will keep your grant suspended.
Banking issues are the most common reason for SRD payment failures.
Important Banking Rules
SASSA does not pay SRD grants into accounts belonging to friends or relatives.
Below are the accurate methods to change SASSA Banking Details.
Official Banking Update Process
1. Submit the form
Bank verification usually takes 5 to 7 working days, depending on your bank.
Why Banking Verification Takes Time?
SASSA verifies accounts through registered South African banks using Know Your Customer (KYC) rules. These checks are required under the Financial Intelligence Centre Act (FICA).
If details do not match exactly, payment is stopped until corrected.
February 2026 SASSA Payment Schedule
SRD grants are processed after permanent grants are paid.
Official February 2026 Dates
Dates may vary based on bank verification speed.
Payment schedules are confirmed on SASSA official website.
Understanding Common SRD Status Messages
“Pending” Status Explained
A Pending status means your application is under review.
SASSA checks your details against:
This process confirms you earned less than R620 in the assessed month.
“Declined: Alternative Income Source”
This status appears if the system detects more than R620 deposited into your account.
Examples include:
You have 30 days to submit an appeal.
How to Appeal a Declined SRD Grant?
Appeals are handled by the Independent Tribunal for Social Assistance Appeals (ITSAA).
Appeal Steps
Appeal outcomes usually take 60 to 90 days. This timeframe is set by the Department of Social Development.
What to Do If Your SRD Grant Is Suspended?
A suspension is different from a decline.
Your grant may be suspended due to:
How to Restore a Suspended Grant
Visit your nearest SASSA office with:
Request a file review. Once updated, payments may resume in the next cycle.
How SASSA Protects Your Data in 2026?
SASSA follows national data laws, including the Protection of Personal Information Act (POPIA).
Security measures include:
Always protect your SMS links and never share OTPs.
Official SASSA Contact Details
Use only verified contact channels:
These contacts are listed on official website
Key Takeaways for SRD R370 Beneficiaries
Staying updated and compliant is the only way to keep your SASSA SRD R370 payment active in 2026.
