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UI/UX Design: Why Good Design Is Good Business

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91% of online shoppers are less concerned about revisiting the same website after a negative user experience. What's more, 13% of them share it with fewer than 15 people, leaving you unaware of the required corrections in your site. And that's when you need to design UI/UX in a way that keeps visitors engaged right from the first encounter. 


Platforms like Duolingo and Airbnb are excellent examples of UI/UX design that meet users' expectations. While Duolingo combines a gamified UI with a highly accessible UX to increase traffic, Airbnb provides a clean and intuitive UI with thoughtful imagery and smart filters for a frictionless booking process. 


A UI/UX, with intuitive navigation, clear CTAs, and user-friendly flows, improves conversion rates, turning visitors into customers. This blog gets you through a comprehensive analysis of why you should prioritize UI/UX design services to stand out and gain optimal traffic and benefits in the business landscape. 

What Is UI/UX Design and Why Does It Matter?

UI (User Interface) design is all about the look and feel of the interface of the product. It focuses on the buttons, colors, layouts, and interactivity. UX (User Experience), on the other hand, goes deeper into how users feel when interacting with your product. This involves answering questions like “Is it intuitive? Frustrating? Or effortless to skim through?


When done appropriately, UI/UX design adds clarity, reduces friction, and keeps users engaged, which are crucial outcomes for any business.

Why Good UI/UX Design is Good for Businesses

A good UI/UX design brings multiple benefits to businesses, including building first impressions, fostering high conversion rates, and increasing retention rates for better engagement and profitability. Here's all about why good UI/UX matters the most for businesses.   

First Impressions Build (or Break) Trust

Users judge your product or website in just a fraction of a second. According to research, 83% of users appreciate websites with an attractive look and feel. A cluttered layout, inconsistent elements, or misleading navigation are likely to instantly minimize credibility. In contrast to that, a clean, intuitive design works well to foster immediate trust and professionalism.

Higher Conversion Rates

A smart interface doesn’t just look good, but it makes users feel like they know exactly what to do next. A good UI uses size, color, and placement, enabling it to draw attention to the most important elements, like the "Buy Now” button or a search bar. 


It helps higher engagement and conversion because people naturally click what stands out first, such as a bold button or a highlighted offer. A strong UI nudges attention where it matters.

Increased Retention and Engagement

Would you want a visitor to come to your site just to give it a try, or keep coming back again and again? You'll go with the latter for sure, won't you?. A product with good UI/UX design flawlessly supports the user's intention, offering a seamless browsing experience. It reduces frustration and improves retention for better business benefits.

Reduced Support Costs and Churn Rate 

Just assume a confusing UI design that frustrates users, causing them to generate more support tickets. Yes, that's what happens with a product lacking good UI, which, for sure, you won't like to have in your product. When users can’t figure out how to complete basic tasks, they’re likely to turn to customer support, or worse, move to your competitors.


When you build a product enriched with supportive UI, it reduces user error, minimizes support overhead, cost, eliminates churn rate, and improves satisfaction.

Brand Loyalty and Advocacy 

A product with good UI provides a well-functioning interface and guides users to where they're destined to be. It supports a smooth navigation throughout the user journey, ensuring positive user experiences. A good user experience comes backed with better trust and loyalty, which encourages users to advocate the product or service to others. 


It leads to better product promotion and better business opportunities,  and growth. 

Improved SEO

Search engines favor websites that offer a good user experience. For example, when a homepage is easy to navigate, users are less likely to hit the back button and stay there, spending more time. It signals the good quality of the page, which can improve search engine rankings and organic traffic.


Besides, mobile-first UI ensures users coming to a site via phones have a smooth experience, which Google prioritizes in rankings. For example, touch-friendly buttons and responsive layouts reduce frustration, and SERPs consider mobile usability as a direct ranking factor.

Wrapping Up!

As similar as the first Impressions may make or break the trust, there are many other factors like higher conversion rates, better retention, reduced costs, and improved SEO that can be the result of a good UI/UX design. Be it a SaaS product design, web app design, product UI revamping, or simply designing a mobile app, an appealing UI can multiply the chances of your product's success. 


A good UI brings various benefits; however, for that to be possible, you need to hire UI/UX designers who excel at crafting highly engaging UIs that not only attract visitors but keep them engaged for a better business opportunity. So, get in touch with the right UI designer and bring your product to life! 

author

Chris Bates

"All content within the News from our Partners section is provided by an outside company and may not reflect the views of Fideri News Network. Interested in placing an article on our network? Reach out to [email protected] for more information and opportunities."

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