David DeQuattro is a Principal with RGB Architects in Providence, RI. We asked for Mr. DeQuattro’s thoughts on the pros and cons of remote work now that RGB, like so many companies, have switched to this model of late.
Working remotely is becoming the norm for a lot of businesses. The coronavirus pandemic forced many employers to shift their operations and adopt new remote working practices, and many employees are yet to return to the office.
David DeQuattro notes there are a number of reasons why businesses and their employees want to continue working remotely. Many employers in the architectural business are finding they are saving money by reducing the size of their office space or even dropping the physical office altogether. Employers focused on sustainability promote an additional edge, that remote working reduces carbon emissions, attracting another pool of possible candidates for the job, not just those who live in the surrounding area. Staff enjoy “working from anywhere” because it gives them more flexibility and freedom. Having the ability to work when they want, where they want, and how they want often means less stress for employees, contributing to increased productivity.
Social Drawbacks
There are some downsides to working remotely. David DeQuattro suggests that one of the most significant concerns is that you don't see as much of your colleagues as you do when working from an office. Many recent college graduates that are entering the workforce are missing out on this social aspect of working in an office entirely, including the mentorship they would receive by being in physical proximity to a senior staff member or direct supervisor.
There are several reasons why it is important to maintain social connection with your coworkers and management teams when working at an office. It helps building stronger relationships with fellow staff members and encourages more collaboration in the workplace. Having a positive working relationship with your colleagues has also been shown to increase overall productivity. Employees that have developed social relationships are likely to work together more effectively. A good social environment improves employee wellbeing too and strengthens company culture.
Averting Conflict
Another important benefit of socializing with colleagues is that it helps preventing conflicts from arising between individuals. The risk of misunderstanding team members is much higher when employees are only communicating through digital channels and have no existing relationships. Conflicts in the workplace make life difficult for everybody involved.
Getting a Leg Up
Social interactions at a physical workplace do not just improve productivity on the job, they can also expose career opportunities. This is especially important for recent graduates that are just entering the workforce, and many of them may be missing out on opportunities to make lifelong connections that help them boost their careers later. Although formal networking at business events is important, the relationships that people form in the workplace can be exceptionally beneficial.
Other Considerations
The mental health of employees working from home has also been called into question. Recent studies have shown that employees who work from home are more likely to have mental health issues, due to social isolation, lack of motivation, and increased exposure to distractions. These factors could all affect an employee's ability to perform their job. It is well documented that an active social life is important for good mental health and although there are opportunities for socializing elsewhere, many people meet their social circle through work.
As the coronavirus situation improves and the world starts returning to normal, it is important for businesses to consider the social aspects of office working when making decisions about how they operate going forward. Although a lot of companies want to continue with remote working, this may not be the best approach for every firm.
Many employees, especially recent grads looking for their first full-time positions, are at a disadvantage if they only work remotely. They may have no prior experience in the social aspects of working in an office, and at risk of missing vital opportunities to form relationships with coworkers and network with others in the business. It can also lead to them feeling anxious, and socially isolated with little opportunity to expand their social circle.
Hybrid to the Rescue
David DeQuattro articulates that businesses must consider these unintended consequences and review the case for adopting a hybrid working model instead. Hybrid working involves allowing employees to work remotely on some projects, while also giving them the opportunity to work in a physical office. This allows workers to balance their working life with their social life, and it can benefit both companies and employees.
Although remote working has become the norm in the last year, the long-term effectiveness of this practice and its impact on employee wellbeing is something companies will need to be vigilant about as they measure results.