The Cape May County Fare Free Department has started their long-anticipated "On-Demand" rider program that expands its existing transportation services, according to a county release.
The service is being tested in Ocean City and is currently available Monday through Friday from 9 a.m. to 3:30 p.m. for residents over age 18.
The "On Demand" program is an Uber-style service that will take riders to and from doctor appointments, shopping trips, and other transportation needs provided to Fare Free Transportation clients.
This service is in addition to the transportation programs already in existence.
Freeholder E. Marie Hayes, liaison to Fare Free Transportation, explained, "We were looking for ways in which to provide eligible residents with a service that would meet their transportation needs when they needed it.”
She continued, “The existing service often required a three-day scheduling period and while that has been successful, many users found themselves in need of same-day transportation services. The On-Demand system will allow for those who require same-day service to schedule it through the downloadable app or call the office."
After some software issues, driver shortages, and COVID-19 the new program is operating on a pilot program and available to Ocean City residents.
To schedule a ride, users can download the free app, "CMCOnDemand" and schedule a ride. Users can track the driver and know the arrival time. This service is safe and eliminates wait time, the release said.
"Today's technology has allowed us to better serve the residents of Cape May County and help to increase our ridership. It was important for Fare Free Transportation services to remain relevant and keep up with the fast-paced world we live in,” Hayes said. “I commend Dan Mulraney, department director, and his staff for their persistence and forward-thinking. This is the wave of the future and we are ready to serve our residents.”
Residents who need more information regarding the "CMCOnDemand" App or want to schedule via the telephone can call 609 889-3700.
